Technical Library

Checking for Multiple Winsock.dll Files

Identify Your Computer on the Network

Setting Up A Phone Book Entry

Connect to the Internet

Troubleshooting

Other Dialup Configurations

Remote Access Configuration for Windows NT 4.0

Troubleshooting Remote Access/WinNT 4.0 Connection Problems

1. Symptom: While dialing you get the error message:
   

   "Verifying username and password. Error 718: Timed out waiting for a valid response from the remote PPP peer."

   Solution:

   1. Double click on dial-up networking.
   2. Click on 'more'.
   3. Choose 'edit entry and modem properties'.
   4. Click on the Server Tab
   5. Uncheck 'Enable PPP LCP extensions'.
   
   
   

2. Symptom: While dialing you get the error message:
   

   "Verifying username and password. Error 5 Access is denied."

   Solution:

   1. Double Click Dial-up networking.
   2. Click on Dial
   3. Be sure that the username is your account ID and NOT your "computer name" and/or your "real name".
   4. Be sure that you are typing in your password correctly. Remember, it is case sensitive.
   5. Be sure the Domain line is BLANK.