Technical Library

Overview

Installing Dial-up Networking

Install Client For Microsoft Networks

Install the Dial-Up Adapter

Installing TCP/IP

Add a Dial-Up Connection

Configure Your Modem

Troubleshooting

Other Dialup Networking Configurations

Multiple ISP Configuration (Not Connected to a LAN)

• Click Start | Settings | Control Panel.
• Double-click the Network icon.
• Select the TCP/IP protocol that is bound to Dial-Up Adapter.
• Click Properties.
• Select DNS Configuration.
• Select Disable DNS.
• Click OK | OK.
• Restart Windows 95.
• A Dial-Up Networking icon should be configured for each ISP. Each icon will have it's own DNS configuration.

Remote Access/Windows 95 Connection Problems

Symptom: Modem disconnects 3 to 6 seconds after a connection.
NOTE: It should NOT be failing on Verifying Username/Password.

Solution 1: Disable IP Header Compression

• In "Dial-Up-Networking", highlight the Remote Access icon.
• Select File | Properties.
• Click Server Type.
• Click TCP/IP Settings.
• Uncheck "Use IP header compression".
• Click OK | OK | OK.
• Double-Click the Remote Access icon.
• Enter your Remote Access username and password.
• Click Connect.

OR

• Click Start | Settings | Control Panel.
• Double-click the Network icon.
• Select the "Dial-Up Adapter" protocol.
• Click on Properties.
• Select the Advanced tab.
• Select "Use IP header compression" in the Property field.
• Select "NO" in the Value field.
• Click OK/Click OK.
• Restart Windows 95.

Solution 2: Force Hostname & Domain Name into TCP/IP Stack

• Click Start | Settings | Control Panel.
• Double-Click the Network icon.
• Select the TCP/IP protocol.
• Click Properties.
• Select DNS Configuration.
• Select Enable DNS.
• Enter your Remote Access username in the "Host" field.
• Enter psinet.com in the "Domain" field.
• Click OK | OK.
• Restart Windows 95.

Solution 3: Setup the entire TCP/IP stack solely for PSINet Remote Access

• Click Start | Settings | Control Panel.
• Double-click the Network icon
• Select the TCP/IP protocol.
• Click Properties.
• Select Settings:
  • IP Address: Obtain an IP address automatically
  • WINS Configuration: Use DHCP for WINS Resolution
  • Gateway: 38.1.1.1
  • Advanced: leave with defaults
  • Bindings: Select Client For Microsoft Networks
  • DNS Configuration:
    • Select Enable DNS.
    • Enter your Remote Access username in the "Host" field.
    • Enter psinet.com in the "Domain" field.
    • DNS Server Search Order:
      • 38.8.219.2
      • 38.8.220.2
• Click OK | OK.
• Restart Windows 95.

Solution 4: Reinstall TCP/IP Protocol

• Click Start | Settings | Control Panel.
• Double-click the Network icon.
• Select the TCP/IP protocol.
• Click Remove | OK.
• Restart Windows 95.
• Click Start | Settings | Control Panel.
• Double-click the Network icon.
• Click Add.
• Double-click on Protocol.
• Click Microsoft TCP/IP | OK.
• Restart Windows 95.

Solution 5: Change Modem Driver

• Click Start | Settings | Control Panel.
• Double-Click on Modems.
• Click on Add.
• Leave "Don't detect my modem..." unchecked.
• Click Next.
• Select (Manufacturers) Standard Modem Types.
• Select (Models) Standard 28,800 bps Modem.
• Click Next.
• Select correct Communications Port (COM Port).
• Click Next | Finish.
• Go back to Dial-Up Networking, Remote Access icon.
• Highlight Remote Access icon; select File | Properties.
• Select the Standard 28,800 bps Modem.
• Click OK.