Technical Library

Windows NT Dial-Up Networking with ISDN

NOTE: Before beginning the installation procedure, Dial-Up Networking MUST be installed on you computer to start the BitSURFR installation!

INF File Installation

NOTE: If you have upgraded from Win NT 3.51 to Win NT 4.0, then you must rename the file RASINF.EXE in order to install the BitSURFR Pro.

Before configuring Dial-up Networking or the BitSURFR Configuration software, Windows NT must recognize and register the BitSURFR Pro modem in the "Modems" folder in Control Panel.

1. Go to that folder and click the Add button or check the "Don't detect my modem..." box and click Next.
2. Click the Have Disk button and insert disk one of the SURFR setup software, or the Configuration Manager (version 1.4) disk that came packaged with the BitSURFR Pro. Select the driver for the BitSURFR Pro (The ISA card is not compatible with NT 4.0). Click Next.
3. Select your com port; click Next | Finish.
4. The "Modem Properties" screen will appear; select your BitSURFR Pro and click Properties.
5. Select Maximum Speed 115,200.
6. In the "Connections Tab" select Advanced.
7. In "Extra Settings", refer to the settings below regarding extra settings" for this field's entry.

Protocol Extra Setting Strings:

• Click OK twice and then click Close.
• You will then be prompted to configure Dial-Up Networking.

Configuring Dial-Up Networking (RAS)

• When you get prompted to setup Dial-Up Networking, Click Yes.
• Click Add.
• Select Motorola BitSURFR Pro
• Click OK | Continue.
• You will be prompted to restart your computer: Click Yes.

Install the Modem Config Software

• Put in the floppy and run "setup.exe" (This creates the new subdirectory, copies the files in, and creates an program group with the BitSURFR ("Surfer Setup") icon.)
• Enter Switch and SPID info into the config software; test the modem.
• Double-click on the BitSURFR ("Surfer Setup") icon above.
• Click Configure.

Phone Company Information

From the information provided by your phone company:

1. Choose from the list of Phone Companies for your line.
2. Enter your area code.
3. Choose from the list of Switch Types the appropriate Switch for your line.
   • For Switch Version, leave this on the default of "Multipoint..."
   • For Data/Voice2 | Service Profile Id enter the first SPID number for your line.
   • For Data/Voice2 | Directory Number enter the first 7 digit phone number for your line.
   • For Voice1, if you have only a single B Channel line, just enter the same SPID and phone number. Otherwise for Voice1 | Service Profile Identifier, enter the second SPID number for your line.
   • For Voice1 | Directory Number enter the second 7 digit phone number for your line.
4. Click on Configure and Test. After this finishes, you should see a window that says "Your Bitsufer appears to be properly configured." The far left "LS" light should now be green. (If you still get red, there is a problem with the line.)
5. To verify, click Diagnose. A new window should pop up and say "...No error found".

Configuring a New Dialer

• Double-click My Computer.
• Double-click Dial-Up Networking and then click New.
• Enter a name and click Next.
• Check all three boxes and click Next.
• Highlight Motorola BitSURFR Pro and click Next.
• Enter a local access number, including 1+area code if needed, and click Next (You can find this information by clicking Access Numbers).
• Click the PPP radio button and click Next.
• Select "none" for Login Script, click Next.
• Leave IP Address all zeros and click Next.
• Enter 38.8.219.2 for the DNS server and leave WINS server all zeros; click Next.
• Click Finish | More.
• Highlight and click Edit entry and modem properties.
• Click the "Server" tab.
• Only have TCP/IP protocol checked.
• Check both boxes at the bottom left and then click TCP/IP Settings.
• Enter 38.8.220.2 as the Secondary DNS type; everything else leave as is and click OK twice.

NOTE: No additional changes are required for the telephone number entry unless MLP (2B Channel Access) protocol is used. When using MLP, a second phone number is required in the "Telephone Number" field. The second number is the number for the "B" channel to be connected. Put an ampersand sign ( & ) between the phone numbers. An example of the format is "5551212&5551212". To connect to PSI, you MUST use the same number twice to connect MLP.

Connecting to the Internet

• Click Dial.
• Enter Username, Password provided by PSI.
• Do not enter Domain; leave that field blank.
• Click Dial. You should then connect succesfully to PSI. Launch your favorite browser or email package at this point to test for connectivity.

A Troubleshooting Tip

Symptom: While dialing you get the error message: "Verifying username and password. Error 718: Timed out waiting for a valid response from the remote PPP peer."

Solution:

• Double click on Dial-up Networking.
• Click More.
• Choose Edit Entry and Modem Properties.
• Click on the "Server" Tab.
• Uncheck "Enable PPP LCP extensions".*

* Update -- It appears that SP2 (Service Pack 2) breaks RAS connections using PPP because whether or not the NT workstation selects PPP LCP extensions, PPP LCP extensions will be used in the connection. The problem is solved by applying SP3. (You can download this this information by clicking Service Pack 3.)