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Technical Library |
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16 Oct 2000
Internet Services |
Guidelines for Reading SNMP ReportsHow do I interpret the reports? The interface is indicated at the top, for example INFRXXXX.256k, is the serial interface for 256k service. INFRXXXX.lan0 is the LAN side of your router. The headings are as follows: KBit/sec Packets Errors Time In Out In Out In Out Time is in Greenwich Mean Time (GMT) which you'll use to calculate your local time. Each line shows the average KBits, Packets and Errors for the hour calculated from snapshots every 15 minutes. In other words, it gives you a general idea of how many kbits, packets or errors pass in and out of that particular interface averaged over time. The Maximum Input and Output rate along with the time they occurred are provided at the bottom of each table. When should I be concerned about the errors on my leased line(s)? Intermittent errors are not usually a problem on a leased line. Many times they are produced by a short burst of traffic that exceeded the maximum speed of your line. If you see consistent errors on your leased line, it may indicate a problem. If this is the case please contact support. For instance, a 56k line peaks at 56000 bits per second or 7Kbytes per second. Four or five people trying to web browse simultaneously will initially spike above what the line can handle. Packets will not make it over the line and TCP/IP will, by design, slow down on each machine to accommodate the demand vs. speed available. Some routers list every packet that didn't make it over the line as an "overrun" and add them to the total error count. When should I be concerned about errors on my LAN ports? LAN errors are more common than leased line errors. Most routers keep track of collisions on the Ethernet. If you have a busy LAN, you may have collisions. In most cases, consistent small numbers of errors on a LAN are not a problem and can be attributed to normal operation. Large amounts of errors should be investigated. When should I upgrade my line? 56k leased lines should be upgraded when you pass an average of 50% usage. Our reports use a 15 minute glimpse into your traffic pattern. A 5 minute spike will be averaged against the other 10 minutes in that interval. 256k through 512k the target is around 65%. Spikes can easily run above max on your line. Full T1 and above can run safely at 75%, assuming the traffic is fairly consistent, before you need to upgrade. Sample Reports:
WAN stats (Interface: 56k) - The Wan (Wide Area Network) stats are the statistics for the traffic going between your router and our network. LAN stats (Interface: lan0) - The Lan (Local Area Network) stats are the statistics for the traffic going between your router and your internal network. |